Give a suitable reply to previous letter
May 27, 2000
To
xyz,
address,
Sir,
With reference to your letter dt. May 20,2000, at the outset, we sincerely apologise for the problem caused due to the inefficiency and negligence of our dealer M/S ____________. we have already looked into the matter and have issued a strict warning to the aforementioned party. Our service engineer along with the dealer will be visiting you shortly. Inconvenience caused is deeply regretted. Your are always welcome to send your suggestions to improve our customer service.
With Warm Regards
Marketing Manager
BPL India Ltd.
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