sample resume for OPERATIONS MANAGER (Human Services)

OPERATIONS MANAGER (Human Services)

Rajan Sharma
956/6, Ghandi  Nagar,
Delhi – 110011
(+91-11) 456 789

PROFESSIONAL EXPERIENCE

1987 to Present LASSITER HUMAN SERVICES, Phoenix, AZ
Operations Manager, 1989 to Present
Manage and coordinate all touring activities including scheduling, travel and accommodations planning, and international support for 150 students traveling to approximately 200 cities annually.

·         Integral member of management team involved in goal planning, forecasting, cast evaluation, and problem solving.

·         Lead and provide guidance to cast members.

·         Manage, train, and support up to 15 public relations representatives in the program’s marketing effort.

·         Train, supervise, and evaluate operations interns.

·         Select and train advance cast personnel in specific city travel and performance guidelines including logistics, scheduling, cultural information, and team communication.

·         Direct and facilitate planning meetings; act as liaison between cast members, management and sponsors.

·         Logistics Coordinator for city-to-city travel in 20 countries on 5 continents; ensure safety compliance.

·         Conduct daily status/informational meetings.

·         Maintain Operations Department budget.

·         Interview cast applicants, and assess and determine eligibility and qualifications.

·         Currently assigned to the training and development of Health Services Coordinators; developed new training program to accommodate shift in coordinator’s role and created present training manual; oversee health care of 550 crew, staff, and trainees; train participants to deal with emergency situations, illness, nutrition, and the unique problems encountered in foreign cities.

Health Services Coordinator, 1987 to 1989

·         Assumed increasing operations responsibilities.

·         Oversaw the health and nutritional needs of the cast and staff during tour, including health maintenance, emergencies, counseling, direct care, and coordination with physicians.

·         Directed meal planning, budgeting, and preparation.

·         Presented self health care seminars.

1984 to 1987 KEEGAN MEDICAL CENTER, Lake Havasu City, AZ

Staff RN/Rehabilitation and Medical Unit

·         Assumed Charge responsibilities when necessary.

·         Practiced Modular Nursing; directed and supervised aides and LPNs in direct patient care.

·         Selected member. Stroke Education Committee, involved in the implementation of patient/family educational programs.

·         Interdisciplinary Team volunteer. Hospice of the Southwest, 1985-1987.

EDUCATION

University of Arizona, Tucson, AZ
B.S. Nursing, 1983