REGIONAL MANAGER
Rajan Sharma
956/6, Ghandi Nagar,
Delhi – 110011
(+91-11) 456 789
956/6, Ghandi Nagar,
Delhi – 110011
(+91-11) 456 789
SUMMARY OF QUALIFICATIONS
·
A high-energy, self-motivated,
self-starter with the ability to develop and establish an efficient, highly
productive work force.
·
Expertise in staffing, training,
motivation and evaluation of personnel to assure adherence to quality service,
product specifications, and customer satisfaction.
·
Active participation in development of
Manager Training Program and Employee Certification Program.
·
Sound knowledge of sales projections,
budgets, cost-control systems and standardized procedures designed for stable
operations and bottom-line profits.
EXPERIENCE
REGIONAL
MANAGER
1993-Present
The
Supreme Eatery, Hunter, ND
·
Responsible for management of 10 stores.
Oversee performance of approximately 150 employees including managers and
assistant managers. Report to Director of Store Operations.
·
Work with store managers on budgets,
and management tracking. Open new stores, and negotiate and set up contracts
for purchasing of foods, beverages and maintenance with local vendors and
service companies.
·
Worked with Training Manager on a
Manager Training Program and Employee Certification for all employees designed
to teach product specifications and procedures for customer service and quality
product preparation.
·
Conduct coaching, counseling, and
motivational sessions, and work with store managers on budget responsibility
and projections.
·
Developed check list for opening,
closing, safety, sanitation, security, and daily operations for use by managers
in each unit.
ASSISTANT
GENERAL MANAGER
1989-1993
The
Roadside Restaurant, Gardner, ND
·
Started as an Assistant Manager and was
promoted to Assistant General Manager.
·
Directed all personnel operations
including the recruitment, training, evaluation and pay administration for 75
employees.
·
Assisted in Employee Certification
Process for 50 employees. Achieved total certification within two months. This
resulted in increased efficiency and improved employee morale.
·
Maintained inventory levels and
supervised ordering. Increased sales by instituting daily specials and a Sunday
Brunch. Significantly streamlined operations and lowered costs while
maintaining high quality standards.
EDUCATION
North Dakota State University, Fargo, ND
Bachelor of Arts in English Literature, 1988
Bachelor of Arts in English Literature, 1988


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