sample resume for BILLING CLERK

BILLING CLERK

Rajan Sharma
956/6, Gandhi Nagar,
Delhi – 110011
(+91-11) 456 789

SUMMARY OF QUALIFICATIONS :

Professional experience includes the following areas:

·         Office supervision, prioritizing and coordination office work flow.

·         Processing billing and collecting delinquent accounts.

·         Resolving customer problems and complaints.

·         Familiar with utility, insurance and credit environments.

SKILLS :

IBM and Wang PC’s, Lotus 1-2-3, Tesseract, TELEX terminals, typing, calculator.

EXPERIENCE :

REGIONAL WATER QUALITY CONTROL AUTHORITY, Derry, NH
Senior Customer Service/Billing Clerk (1992-Present)

·         Process semi-annual sewer bills, calculating interest and penalty charges.

·         Answer customer inquiries, problems and complaints, composing correspondence.

·         Process all procedures and collect delinquent accounts.

·         Compile and prepare monthly cash flow reports.

·         Act as Supervisor when needed, prioritizing and coordinating office work flow.

THE PRAGMATIC INSURANCE COMPANY, Manchester, MA
Administrative Technician - Service Bureau, Group Administration (1988-1992)

·         Processed and billed clients choosing C.O.B.R.A. (benefits continuation).

·         Provided customer service, researched accounts and informed clients of their monthly rate and payment.

·         Processed and deposited monthly payments.

·         Created and maintained monthly rosters.

COMMERCIAL REPORTS & TITLE AGENCY, Nashua, NH
Office Manager (1984-1988)

·         Interviewed, hire, train and supervise office employees.

·         Traveled throughout the state of New Hampshire, completing title searches and credit reports and supervising field staff.

·         Assisted clients with any mortgage or title insurance questions.

EDUCATION :

Pennsbury High School, Levittown, PA - Diploma (1976)