sample resume for BUSINESS ADMINISTRATION MAJOR

BUSINESS ADMINISTRATION MAJOR

Rajan Sharma
956/6, Gandhi Nagar,
Delhi – 110011
(+91-11) 456 789

EDUCATION :

NORTHWESTERN UNIVERSITY SCHOOL OF PUBLIC HEALTH, Evanston, IL: Part-time studies toward Master Of Public Health. Degree to be awarded May, 1997.

NORTHWESTERN UNIVERSITY, Evanston, IL 1994
B.S., Business Administration/Marketing. Member, Alpha Beta Gamma;
National Business Honor Society. Certificate of Award for Outstanding Business Administration Graduates. Varsity Soccer.

LARSON COLLEGE, Malibu, CA 1987
A.A., Merchandising/Certi/Jozfe in Professional Modeling. Emphasis on Communication and Public Presentation.

EXPERIENCE :

Information Consultant

1992 - Present RED SAVIOR INSURANCE, Elsah, IL.

Trained on all contracts and systems. Assist Department Supervisor as required with responsibility for work assignments, quality control, and troubleshooting.

·         Educate public on applicable BC/BS policies, guidelines and procedures.

·         Resolve Complaints and disputes in billing or contract specifications.

·         Research and write customer requests for appeal and present findings.

·         Identified existing problems and provided research data to Ombudsman which contributed to revision of applicable underwriting policy.

·         Selected to assist the Consumer Relations Department with inquiries from the media and third party inquiries from the Division of Insurance.

·         P. A.C.E. 5 Awards (Public Acknowledgment for Conscientious Effort).

Senior Information Representative

1990 - 1992

·         Assisted in training and orientation of new information representatives.

·         Interacted directly with Research on legal cases for Law Department.

·         Selected to attend training program on new EDS computer system with subsequent responsibility to train co-workers.

·         Responded to inquiries, identified and researched subscriber problems.

·         Drafted series of form letters to accompany payments to participating medical providers.

Sales Associate

1988 - 1990 THE CLOTHES CRITERION, Chicago, IL
Responsible for customer sales and service. Assisted with new employee training.

·         Ranked among Top 15 Salespeople in the country.