HOTEL MANAGER (Housekeeping)
Rajan Sharma
956/6, Ghandi Nagar,
Delhi – 110011
(+91-11) 456 789
956/6, Ghandi Nagar,
Delhi – 110011
(+91-11) 456 789
OBJECTIVE
To contribute developed customer relations, managerial and
accounting skills to a challenging position in hotel management.
SUMMARY
·
Capable manager and motivator of staff.
·
Function well in high-stress
atmosphere.
·
Detail- and goal-oriented.
·
Highly developed interpersonal skills.
·
Developed innovative and efficient
system of reconciliation.
·
Skilled in utilization of various
computer systems.
EXPERIENCE
1990-Present DONNELLY HOTEL, Charleston, WV
Assistant Manager, Housekeeping
Assistant Manager, Housekeeping
·
Manage 100 employees.
·
Ensure standards of guest rooms.
·
Prepare biweekly/monthly housekeeping
inventory.
·
Develop budget worksheets utilizing
FileMaker.
·
Assist in weekly labor forecasting and
scheduling.
·
Certified in Interaction Management.
1988-1990 NEWPORT HEIGHTS HOTEL, Montgomery, WV
Chief Night Auditor/Manager On Duty
Chief Night Auditor/Manager On Duty
·
Managed technically proficient and
hospitality-oriented staff.
·
Supervised reconciliation of all Front
Desk and Food and Beverage transactions.
·
Maintained hotel computer system.
Required weekly reorganizations and various other functions.
·
Compiled and distributed Daily Business
Summary, using Lotus 1-2-3.
·
Administered overnight operations of
Front Desk, Security, and Food and Beverage outlets.
·
Nominated Manager of the Year, 1989.
1985-1987 Night
Auditor
·
Coordinated check-in/check-out of
guests.
·
Assisted in reconciliation of all
transactions.
·
Cooperated in implementation of Food
and Beverage cashiering system.
·
Developed and implemented efficient
system to reconcile Food and Beverage transactions.
·
Dealt with preparation of Daily
Business Summary.
EDUCATION
WEST VIRGINIA STATE COLLEGE, Institute, WV
Course: Principles of Accounting I & II, 1985.
Course: Principles of Accounting I & II, 1985.


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