HOTEL MANAGER (Front Desk)
Rajan Sharma
956/6, Ghandi Nagar,
Delhi – 110011
(+91-11) 456 789
956/6, Ghandi Nagar,
Delhi – 110011
(+91-11) 456 789
OBJECTIVE
A position in hotel management.
PROFESSIONAL EXPERIENCE
4/94-present DESERT SANDS HOTEL, Phoenix. AZ
Front Desk Manager
Front Desk Manager
·
Manage front desk operations for this
500 room Three Star Hotel,
·
Interview, hire, and supervise a staff
of 15.
·
Book and coordinate local and national
business conventions/seminars.
·
Designed and implemented a guest survey
to gauge satisfaction with the hotel, its staff, and services.
5/92-4/94 LA MIRAGE HOTEL, Phoenix, AZ
Front Desk Clerk
Front Desk Clerk
·
Handled reservations, guest check
in/out.
·
Dealt with cash/credit card
transactions for 250 rooms.
·
Resolved guest complaints.
9/89-5/92 GOTTA FLY TRAVEL, Tucson, AZ
Travel Agent
Travel Agent
·
Assessed client needs.
·
Handled plane reservations and hotel
bookings.
COMPUTER SKILLS
·
IBM (Logistics II and Series 1)
·
SABRE Computer System
EDUCATION
UNIVERSITY OF ARIZONA. Tucson. AZ
Bachelor of Science in Business Administration, 1992
Bachelor of Science in Business Administration, 1992
REFERENCES
Available on request.


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