sample resume for INFORMATION ANALYST

INFORMATION ANALYST

Rajan Sharma
956/6, Ghandi  Nagar,
Delhi – 110011
(+91-11) 456 789

TECHNICAL SUMMARY

Software: WordPerfect, Lotus 1-2-3, Freelance, Paradox, cc:Mail, Direct Access, Fastback Plus, DOS, Windows.
Hardware: IBM, DEC, Compaq, Toshiba 386 and 486 PC’s and laptops; LANpress print servers, HP laser and Epson FX printers, Cabletron MMACs, various Ethernet networking devices, CD-ROMs.

EMPLOYMENT HISTORY

1986 to Present
PENNSYLVANIA POWER COMPANY, Philadelphia, PA
Information Analyst

·         Perform Novell system administration tasks on a 33-file server, 3,000-user network.

·         Participate as a team member in implementing new ways of serving VAX and IBM-host users.

·         Proven skills include problem solving in a Novell network and IBM microcomputer system environment.

·         Set up remote workstations accessed via Novell Access Servers, terminal servers, and ISNs.

·         Update existing systems with Novell Netware by installing network interface cards, appropriate IPX/NETX drivers, memory upgrades and additional fixed storage space.

·         Implement IBM 3270 SAA gateway software and upgrades.

·         Administer print queues and print servers (LANpress and Netport).

·         Maintain UPS, tape backup units, IBM PS2 95XP 486 file servers, Cabletron MMAC hubs, including IRMs and TPMIMs, CD-ROMS, and additional storage devices.

·         Develop system configurations with an emphasis on memory optimization for various PCs on the network including Compaq, DEC, Microsmart, IBM and Toshiba.

·         Provide user training in office applications including WordPerfect, Lotus 1 -2-3, Paradox, Freelance, and cc:Mail.

·         Provide DOS and Windows operating systems support.

·         Support PC tools such as Norton Utilities, Direct Access, Fastback, and QEMM.

EDUCATION

Drexel University, Philadelphia, PA
Master of Business Administration, May, 1993

Temple University, Philadelphia, PA
Bachelor of Science in Information Systems, June, 1986